Shipping & Payment

We offer the following payment options:


PayPal Express Checkout:

Payment via PayPal is the fastest and safest payment method of all: from the order you can access the PayPal application and pay with all payment methods stored with your PayPal account and also use the PayPal credit. PayPal offers you purchase on account, payment by credit card or payment by direct debit. You also enjoy the additional benefits of buyer protection.


Apple Pay
Apple Pay

Apple Pay works via NFC technology, short for Near Field Communication. Data can be transmitted over a maximum distance of four centimeters. To pay, the user holds his smartphone close to the point-of-sale terminal and at the same time places his finger on the Touch ID fingerprint sensor. It is not necessary to enter a PIN. As an alternative to fingerprints, users of newer iPhones can also authorize payment via Face ID by briefly looking at the display.


Sofort
Sofortüberweisung:

With the payment option with Sofortüberweisung you log in via the offer of SOFORT AG, the confirmation of the transfer is so fast with us that there are no time delays.


Visa Mastercard
Visa and MasterCard

We accept the major credit cards Visa and MasterCard
Your credit card will be charged immediately after the order is completed to provide you with fast shipping.



Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is made to Klarna in each case:

Invoice: the payment period is 14 days from the date of dispatch of the goods/ticket/ or, in the case of other services, the provision of the service. The invoice terms and conditions for invoice purchase for deliveries to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0.
Installment purchase (only available in Germany): With the financing service of Klarna you can pay your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least 6.95 EUR) or under the conditions otherwise specified in the checkout. The installment payment is due at the end of each month after Klarna sends a monthly invoice. Further information on the installment purchase, including the general terms and conditions and the European standard information for consumer credit can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account.
Immediately: Your account will be debited immediately after you submit your order.
Direct debit: The debit will take place after the goods have been shipped. The time will be communicated to you by e-mail. (Please list here only those payment methods that are also offered by you).
The use of the payment methods invoice, installment purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be found here: www.klarna.com. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and as specified in Klarna's Data Protection Policy Germany/Austria.( Please only add this paragraph if you also offer at least one of the payment methods listed here (invoice, installment purchase and/or direct debit) and only list those payment methods here that are also offered by you).


Shipping information

Shipping costs and delivery times

1. general

We work with various shipping service providers from which you can choose. The shipping costs may vary depending on the shipping service provider, the quantity and weight of the ordered goods and the delivery address. We deliver our products to all listed countries. If your desired country is not listed, just ask us directly.

2. delivery times standard shipping

Total delivery time is made up of production time and shipping time. All paid orders with correct shipping address will be produced and shipped within 1-3 business days. On average, delivery time is between 7-8 business days. This applies to normal order volume. You can also check the exact production time directly with our customer service at support@kitchelli.com.

During certain holidays, such as Christmas or Mother's Day, the delivery time may be longer due to the increased order volume, but this may also be due to the overload of the shipping service provider. We have no influence on the delivery times of the shipping service provider.

3. delivery times for larger order quantities

For larger order quantities, the production time may increase. You can inquire about the delivery times at support@kitchelli.com.

4. shipping costs standard shipping

The incurred shipping costs for standard shipping depend on the delivery quantity, the desired shipping service provider and the desired delivery address. The costs incurred can be viewed directly in the shopping cart before completing the order. Please check all entered data, especially the delivery address for correctness and completeness before completing the order.

5. standard shipping for prepayment orders

All orders are produced and shipped after receipt of payment. Depending on the credit institution, it may take 1-2 business days until we receive the payment. The delivery time will be extended accordingly.

8. shipping abroad

The sale and delivery of our goods to all specified countries of the EU (Belgium, Luxembourg, Netherlands, Austria, France, Italy, Spain, Denmark, Sweden, Great Britain, Poland and the Czech Republic, as well as to the non-EU countries Switzerland and Liechtenstein.

For delivery of our products to the non-EU countries Switzerland and Liechtenstein, additional customs duties, taxes and fees may apply. These are to be borne by the recipient. LovePictures3d.de has no influence on the amount of these costs. Only if you order via DHL-Express, customs duties, taxes and fees are already included.

The shipping costs calculation is only available if you have something in your shopping cart.
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